Reference

Privacy Policy for Your Account

Live Baccarat, Sweet Bonanza and League of Legends sit behind one account, so our Privacy Policy starts with the data needed to open that account, keep your wallet…

Account dataDANA wallet contextOVO and GoPay checksQRIS payment records

Browse lobby Read FAQ

What We Collect for Privacy

jual303 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy record begins when you enter a phone number, create login details and choose the wallet path shown in the cashier. We use that data to identify your account, show the correct lobby state, process DANA, OVO, GoPay or QRIS requests and answer account questions

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without asking you to repeat the same facts in every chat. We may also record device type, browser version, IP region, session time and security events when you move between slot rooms, live tables and the sportsbook. For you in Indonesia, including if you access from
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Surabaya, this helps us spot mismatched logins and payment references. Where the law requires a different handling step, our access and privacy response depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask Us About Your Data

Privacy questions should not feel buried. We route account-data requests through the same support desk you use for wallet checks, but we separate privacy requests from game or promo questions so the right team can answer. Have your registered phone number ready, then tell us whether you need access, correction, deletion review or a copy of the data tied to your account.

Team online

Live Chat

Use live chat from the lobby footer between 09:00 and 23:00 WIB. Tell us it is a Privacy Policy request, then share your registered phone number after the agent asks for account matching.

WhatsApp Desk

Our WhatsApp channel can receive privacy questions about DANA, OVO, GoPay and QRIS records. We may ask for the last four digits of a payment reference before discussing wallet-linked data.

Email Request

Email is the right path for copies, correction requests or deletion review. Include your username, registered phone number and the account step you want checked so we can route it cleanly.

DATA HANDLING

How Privacy Works Around Live Tables

We treat privacy as an operating habit, not a page we publish once and forget.

Account Records

We collect the details needed to create and maintain your account, including username, phone number, login state and profile updates.

Wallet Context

DANA, OVO, GoPay and QRIS records are stored as transaction references, status logs and time stamps.

Device Signals

When you open the lobby on Android, iOS or browser, we may record device type, browser build and session markers.

Cookie Use

Cookies keep you signed in, remember language and help the cashier load the right payment row.

Retention Review

We keep account and wallet records for operational, security and legal reasons, then review what no longer needs to stay…

Change Requests

You can ask us to correct account details, check stored contact data or review deletion options.

Privacy Questions Before You Join

Clear answers help you decide whether to open an account and how to manage it later. This FAQ focuses only on our Privacy Policy: what we collect, why we collect it, how wallet records are handled and how you contact us when something needs checking or correction.

We collect the details needed to create and protect your account, such as username, phone number, login status, device signals and cashier activity. Extra details are requested only when an account or wallet check needs them.

We store payment references, status logs, timestamps and cashier notes so your deposits and withdrawals can be checked. We do not ask for full wallet credentials, and support uses limited references for matching.

Yes. Contact us through live chat, WhatsApp or email and state that you want account-data access. We verify your registered phone number and login details before sharing a response about stored records.

Yes. Send the correction request from your account contact path where possible. We may ask you to confirm your current phone number, recent login activity or a payment reference before applying the change.

Yes, when the activity is tied to your account record. We may keep session times, lobby movement and game-category logs for security, support checks and account history, not as public profile details.

We keep records while they are needed for account operation, security checks, payment handling and legal requirements. When a record is no longer needed, we review whether it can be removed or archived.

Start with live chat from 09:00 to 23:00 WIB for quick routing, or use email for detailed requests. Say Privacy Policy in your message so our support team sends it to the correct queue.

Privacy Policy for Your Account

Ask Us About Your Data

Live Chat

WhatsApp Desk

Email Request

How Privacy Works Around Live Tables

Account Records

Wallet Context

Device Signals

Cookie Use

Retention Review

Change Requests

Privacy Questions Before You Join

01 What personal data does jual303 collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS details handled?

03 Can I ask to see the data linked to my account?

04 Can I correct my phone number or account profile data?

05 Does the Privacy Policy cover game activity like Sweet Bonanza?

06 How long do you keep account and wallet records?

07 Who should I contact about a privacy concern?

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